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faq

What is Boston Buddy?

Boston Buddy provides personalized relocation, settling-in and concierge support for international and out-of-state students, professionals, individuals and families moving to Boston. From airport pickup and housing setup to everyday life and ongoing local support, we help make the transition to Boston easier and more comfortable.


Who can use this service?

Our services are designed for anyone moving to Boston who could benefit from trusted local support, including international and out-of-state students, professionals, individuals and families. Whether you're coming for school, work or a new chapter in life, we tailor our support to your specific needs.


Can I choose only one or two services instead of a full package?

Absolutely. Every move and every situation is different. You can choose only the services you need, and we’ll provide a personalized quote accordingly.


What happens after I book a service?
Once you book a service, we’ll get in touch to confirm the details and send an invoice. After
payment is complete, we’ll guide you through the next steps and stay in touch as you, your family, or
your team arrive and settles in.


What if I already live in Boston? Can I still use your help?

Of course. You don’t have to be new to Boston to use Boston Buddy. We can assist with everyday needs, housing-related support, local services, translation and interpretation, support while you’re away, and much more.


Do you offer custom packages?
Yes, we specialize in them. If you don’t see a package that fits your needs, let us know and
we’ll create a tailored plan for you.


Do you speak other languages?
Yes. Our team includes multilingual staff and interpreters.


Are you available in emergencies?

We do our best to support our clients in unexpected situations. Emergency contact options and the scope of support are discussed based on the services you select.


How do we pay for the services?

We accept payments via Stripe (credit/debit card), Zelle (business account), and direct bank transfer. You’ll receive an official invoice and receipt for every payment.

US incoming travel concierge and VIP travel planning services

Email
info@thebostonbuddy.com
(You’ll hear back from us within 24 hours — usually sooner!)

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Phone / WhatsApp
+1 (857) 919 - 76 23
Call or message us Monday–Sunday, 9am–7pm (EST).
For urgent matters, we do our best to respond quickly.

 

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