services
Concierge Services Designed for International, Out-of-State Students & Families
Arrival & Setup
Airport Pickup
Coordinating trusted airport transportation for a smooth arrival.
Temporary Housing Help
Assistance with booking short-term stays (hotel, Airbnb) until permanent housing is arranged.
Move-in Support
Helping students move into dorms or apartments with setup and local orientation.
Phone, SIM & Internet Setup
Support in getting a local SIM card, phone service, and internet connection.
Bank Account & Credit Card Assistance
Guidance through setting up a U.S. student-friendly bank account & credit cards.
Transportation Guidance
Help with navigating Boston's public transport and rideshare apps.
Orientation
Neighborhood walk-through and settling tips during the first few days.
Housing & Living Setup
Apartment Hunting Support
Helping find safe, budget-friendly long-term housing options.
Move-In & Move-Out Assistance
Coordinating the logistics of moving in or out of student housing.
Room Furnishing & Setup
Assistance with buying and setting up essential furniture and items.
Cable, Internet & Phone Setup
Help installing and setting up services in the new home.
End-of-Year Packing & Storage
Organizing packing, shipping or secure summer storage solutions.
Daily Life Support
Grocery & Essentials Shopping
Helping students buy basic groceries and personal items.
Healthcare Guidance
Finding local doctors, managing appointments, and insurance forms.
Laundry & Cleaning Services
Assistance locating laundry pickup or cleaning help nearby.
Transportation Passes
Helping purchase and refill T passes or student metro cards.
Neighborhood Orientation
Introducing students to key local spots and safety tips.
Emergency & On-Call Support
Lost Passport or Wallet
Step-by-step support for replacing lost documents.
Health Emergencies
Assisting in urgent medical situations and communication with families.
Missed Flights or Delays
Helping rebook flights and arrange alternate travel.
Student Life & Wellbeing
Community Events & Meetups
Recommendations for safe student events and social circles.
Cultural Adjustment Tips
Support adjusting to Boston life, culture, and norms.
Weekend Plans & Fun Suggestions
Ideas for safe and enjoyable weekend activities.
Roommate & Landlord Mediation
Helping manage conflicts or misunderstandings calmly and respectfully.
Multilingual Support
Translation of official documents, such as:
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School registration forms
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Medical records and immunization documents
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Lease agreements and housing paperwork
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Consent forms and insurance papers
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In-person or remote interpreter support for school meetings, hospital visits, or emergencies.​
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Coordination with certified professionals for notarized or legal translations if required.
While You’re Away
Apartment check-ins
Making sure the student’s apartment is safe and secure.
Mail collection
Gathering and forwarding important mail during absence.
Coordination with landlords or property managers
Acting as a local contact when needed.
Emergency handling if needed
Stepping in for urgent property or personal issues.
For Parents
Regular Check-ins & Student Updates
Routine wellness check-ins and progress updates for parents.
Emergency Contact Coordination
Available 24/7 as a point of contact for urgent matters.
School Event Planning & Family Visit Support
Helping plan your trip to campus for important moments.
Hotel or Temporary Accommodation Reservation
​Booking trusted lodging for family visits or emergencies.